Harold Bondoc

VICIdial & VoIP Infrastructure Expert | 12 Years of Experience

About Me

I specialize in VICIdial setup, Asterisk optimization, SIP telephony, and custom automation for call centers. Over 12 years of experience deploying predictive dialers and support systems for clients worldwide.

Core Skills

✅ VICIdial & GoAutoDial (Single & Cluster)
✅ Asterisk / FreePBX / Grandstream
✅ SIP / GSM Gateways / Twilio API
✅ MySQL / MariaDB Performance Tuning
✅ Bash / PHP Automation Scripts
✅ AWS: EC2, Route53, EFS, VPC
✅ n8n / CRM / SMS Integrations

Highlighted Projects

Vicidial Cluster for 200+ Agents
High-availability system for outbound/inbound dialing with real-time reports and database optimization.

Click-to-Call Web Integration
Web-based click-to-call widget integrated with Asterisk using WebRTC and SIP.js for instant customer connections.

Custom Lead Panel
CRM-style PHP panel to manage leads, assign agents, and trigger VICIdial campaigns with real-time status.

Resume

Download PDF Resume

Contact

📧 Email: [email protected]
📱 WhatsApp: +63 917 452 1009
🌐 Website: hbtutorial.com